Commonly Asked Questions

Our standard therapy sessions are 45 minutes. For specific modalities:

• EMDR sessions are 60 minutes.
• Couples therapy sessions are 60 minutes.
• Mind-body coaching sessions are 45 minutes.

We generally recommend weekly sessions, but we offer flexible scheduling options to accommodate different needs.

To streamline the payment process, we ask that you keep a credit card on file. You can choose to pay at the end of each session or have the card charged weekly. We accept various payment methods including American Express, Visa, Mastercard, HSA/FSA cards, debit cards, cash, and checks. For more details, visit our payment options page.

Be.WELL is an out-of-network provider with all major insurance companies. To assist with insurance billing, we handle all aspects of billing and reimbursement for you. Here’s a summary of the process:

• Pre-Session Information: We contact your insurance company before your first session to gather details about your out-of-network deductible, reimbursement rate, and policy specifics.
• Deductible: You may need to meet your deductible before your insurance coverage begins. We will inform you of your deductible amount and help you plan your payments accordingly.
• Billing and Reimbursement: We will update you on how much of your session cost applies to your deductible once we bill your insurance. This process can take up to 30 days, so we appreciate your patience. Our Practice Manager is available to answer any questions and will respond within 24 hours.

Choosing between therapy and mind-body coaching depends on your personal goals and needs. Therapy typically focuses on addressing psychological issues, emotional challenges, and mental health conditions through various therapeutic modalities.

Mind-body coaching, on the other hand, integrates physical, emotional, and mental well-being practices to achieve holistic health. If you’re unsure which approach suits you best, our Client Care Coordinator can guide you in selecting the appropriate service during your initial consultation.

Many BeWELL clients also find benefits in doing therapy and mind-body coaching simultaneously to address their overall health goals. Your therapist will collaborate with your mind body coach to ensure they meet your therapeutic and wellness goals together.

Absolutely! Be.WELL provides inclusive and comprehensive therapy and wellness services tailored to meet the needs of individuals from all walks of life, including men/those who are male identifying. We understand that mental health issues affect everyone, regardless of gender, and our therapists are skilled in addressing a wide range of concerns that might be unique to men’s experiences as well as those common across all genders.

Being out-of-network allows us to provide you with more flexibility and choice in selecting your therapist without restrictions on the number of sessions or required diagnoses. We prioritize the therapeutic relationship and believe that investing in your care is valuable. We strive to make therapy affordable while maintaining high-quality care.

Our session rates are reflective of industry standards and various factors such as location and experience. We offer several options to help make therapy more affordable. For more information on affordability options, visit our affordability page. If you have concerns about costs, please reach out to discuss potential solutions.

To schedule an appointment, please contact our Client Care Coordinator. They will gather your insurance information, verify your out-of-network benefits, and schedule a 20-minute consultation with a therapist who best meets your needs.

Yes, we offer sliding scale rates through our Student Practicum Program, where sessions are available for as little as $100. Our Master’s Level Clinical Interns, who are supervised by BeWELL senior clinicians, provide these services. This program is in partnership with local universities to support new therapists while offering affordable care.

In addition to sliding scale options, you may explore the following resources:

• HSA/FSA: Use your HSA/FSA funds for therapy sessions, including Mind-Body Coaching.
• Therapy Funds: The Loveland Therapy Fund offers financial support to Black women and girls. Learn more at Loveland Therapy Fund.
• Tax Deductions: Consult your tax professional about potential deductions for health care services.

If you have any additional questions or need further clarification, please do not hesitate to reach out to us. We are here to assist you and ensure that your experience with therapy is as smooth and supportive as possible.